![]() Find out why they fell out, what the problems are etc. Contact at least 10 of the folks that fell out of the system in the past year. I still have his number and call him up when I need stuff just because I'd rather do business with him than order online. Guy would bend over backwards to take care of you. Great salesman and to top it off he didn't price his tools like they were Snap On. I wouldn't of done business with his replacement though. He didn't dick around for a hour hoping someones wallet would spill open. The first Mac driver was around for years before I started working there, I wouldn't say he was a great salesman or anything but he came in, showed us what was hot/on sale real quick, took care of any warranty stuff and was on his way to the next shop. The Matco guys weren't very good at sales either, seemed to me though what really killed them was their prices were the same as Snap On or more, and their brand name just isn't as good. In my opinion though, all of the Snap On drivers were douches who sucked at sales, they expected the brand to sell for them. I only wrenched for 7 years but let me count our drivers. I cant imagine it's the best business to get into.
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